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Updated hospital visitation restrictions

Ballad Health is currently allowing 2 visitors for each patient at a time.

Please note that this only applies to inpatient hospital units and surgery. Labor and delivery units will allow 1 support person and 2 visitors per room.

Visitation for patients who have tested positive for COVID-19 or who are under investigation is limited to 1 designated visitor for the length of their hospitalization. Visits are limited to two hours and must be scheduled ahead of time. Exceptions include:

  • COVID-19 positive patients in labor and delivery units, who will be allowed one visitor during the entirety of their hospital stay
  • COVID-19 positive patients in the neonatal intensive care unit at Niswonger Children's Hospital and in pediatric rooms, who will be allowed two visitors that must be parents/guardians

Inpatient support persons – or visitors – will only be allowed on site from 8 a.m. to 8 p.m. However, one visitor may remain with the patient overnight, and this visitor must be in the facility prior to 8 p.m. Visitors who remain with the patient after 8 p.m. will stay in the patient room. If the visitor remaining with the patient after 8 p.m. leaves the facility at any point during the night, they will not be permitted for re-entry until 8 a.m.

Exceptions may be made during extenuating circumstances or in the case of end-of-life care.

Screenings and face mask requirements

Each visitor will be screened for potential signs of illness and required to wear a cloth face covering, which they need to provide for themselves.

Due to the increased risk of virus transmission, masks with vents and/or valves are not permitted.

These measures are to help contain coronavirus disease 2019 (COVID-19).

Please read more about these visitation restrictions.

Hancock County Hospital critical-access facility opened its doors in 2005 to provide state-of-the-art medical care to adult and pediatric members of the Sneedville, Tenn. community.

Our services include:

  • Emergency care
  • Inpatient care
  • Laboratory tests
  • Diagnostic imaging – including traditional X-rays and a CT scanner
  • Physical therapy

In addition, we make available air and ground medical transportation to a larger tertiary-care facility should a patient require further specialization.

Awards & accolades

Top critical access hospital

For the third  year in a row, Hancock County Hospital has been recognized by Becker’s Hospital Review as being among 67 critical access hospitals to know in the nation for 2019. Hospitals featured on this list are recognized for clinical quality and excellence in care delivery.

Visiting hours

  • General visiting hours: 11 a.m. to 8 p.m.


  • Lindy White – President of Ballad Health northwest market
  • Rebecca Beck – Vice president & chief operating officer
  • Dr. Elizabeth Jackson – Chief medical officer
  • Regina Day – Administrator

Medical care and community impact reports

Community Health Needs Assessment (CHNA)

Hancock County Hospital CHNA [PDF – opens in new window]

CMS price transparency

Hancock County Hospital Standard Charges [JSON file, 29.6]

Standard Charges file last updated Dec. 30, 2021.

You can learn more about pre-visit coordination and registration here and about payment options here.

Metrics by MS-DRG*

Hancock County Hospital MS-DRG metrics [PDF, 13KB], fiscal 2019

View more Ballad Health MS-DRG metrics here.

*MS-DRGs are Medicare Severity Diagnosis Related Groups.