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Securely access your healthcare information at home and on the go
MyChart lets you securely manage your healthcare information from anywhere there’s internet. You can schedule appointments, check in to your appointment, view test results, request prescription refills and message your provider – all available from your smartphone, computer, laptop or tablet.
Already have a MyChart account? Log in using the button below.
Stay up to date with your care
With MyChart, you can securely view portions of your medical records, schedule future appointments with your doctor and message your provider online.
Why sign up for MyChart?
Ballad Health’s MyChart is a free online health management tool that is used in Ballad Health facilities. It works alongside our electronic records system – ensuring your records are always updated.
View test results
- If you have a MyChart account, you'll be notified when new blood work and test results are available to view. You can securely access them through our website or mobile app.
- MyChart also securely stores other important health information, including past appointment details, prescription lists, immunization history and patient allergies.
Schedule appointments
- You can request an appointment with your doctor at any time. You can also use MyChart to complete check in information before your arrival at your doctor's office.
- Your doctor may also participate in our telehealth program, which lets you schedule virtual appointments through MyChart. These appointments can be done through your smartphone, tablet or computer.
Contact your care team
- MyChart allows you to communicate virtually with your Ballad Health provider and ask any questions you may have about your care.
- You can also send refill requests for any of your refillable medications without needing to call your doctor's office.
How paperless billing works
We’re making it easier and faster to manage your medical bills with paperless statements.
With Ballad Health, you’re automatically enrolled in paperless billing, which means you can view and pay your statements securely online – anytime, from any device.
Paperless billing gives you more control and convenience:
- View statements and payment history in one place
- Pay securely online at a time that works for you
- Reduce mail delays and clutter
To make sure you receive notifications when a new statement is ready, please take a moment to confirm your email address and mobile phone number are up to date in MyChart or at check-in at your next appointment.
You’re always in control. If you prefer to continue paper bills, you can opt out of paperless statements anytime in MyChart or by calling our financial services team at (888) 288-5174 Monday through Friday, 8 a.m. to 4:30 p.m. For your protection, third and fourth (final) billing notices will always be mailed, even if you're enrolled in paperless billing.
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Download the Ballad Health App
The Ballad Health mobile app helps you manage all your healthcare information in one easy-to-use application.
With the Ballad Health app, you can conveniently pay your bill online, access MyChart’s features, find a doctor or schedule an appointment with our virtual urgent care.
The Ballad Health mobile app is available for both smartphones and tablets.
5K+
Enrolled patients
Across the Appalachian Highlands
200+
Active facilities
Providing secure access
Virtual Video Visits
You can use MyChart telehealth video visits to schedule a face-to-face video chat with your physician or care professional. Your provider can assess your symptoms, recommend treatments, adjust your prescriptions and diagnose certain conditions.
All video visits can be conducted using your smartphone, tablet, laptop or computer.
Need help?
You can find answers to the most common questions we get about MyChart by visiting our FAQ page.
If you still need assistance, please call (866) 517‑5873 Monday through Friday, 8 a.m. and 5 p.m.