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All emergency department and urgent care wait times are approximated and intended for informational use only. If you or someone else is experiencing a medical emergency, dial 911 immediately.
400 North State of Franklin Road
Johnson City, TN 37604
16000 Johnston Memorial Drive
Abingdon, VA 24211
1901 South Shady Street
Mountain City, TN 37683
300 Med Tech Parkway
Johnson City, TN 37604
1 Medical Park Boulevard
Bristol, TN 37620
1420 Tusculum Boulevard
Greeneville, TN 37745
127 Healthcare Drive
Pennington Gap, VA 24277
Use our symptom guide to find the care that's right for you.
Ballad Health is ready to assist in a medical emergency.
When you have a life-threatening injury or serious illness, don’t wait to seek care. Call 911 or visit your nearest emergency department if you are experiencing conditions or symptoms such as:
Our Virtual Urgent Care Clinic allows you to connect to a doctor using your desktop computer, laptop, tablet or smartphone.
The virtual urgent care is perfect when you want to skip the wait at the doctor's office or when testing isn't necessary to confirm your diagnosis. Our virtual clinic treats a variety of illnesses and injuries, including:
Choose one of our urgent cares for quick, expert treatment of minor injuries or illnesses.
Our urgent care clinics do not require appointments and feature extended hours on weekdays and weekends when your primary provider isn’t available. Visit an urgent care when you need treatment for non-emergency conditions, such as:
Turn to our primary care providers for patient-focused general and personal care.
Your primary care provider will develop a lasting relationship with you to help you make the best choices for your health. Our primary care locations offer a variety of services, including:
The emergency room wait time represents the time it takes from arrival until the patient is seen by a qualified medical professional. The wait times on this page are refreshed every five minutes and do not represent the current activity in the waiting room.
Many circumstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.
These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "wait time not available" is displayed, the current wait time for that emergency department is currently not available.
For non-life-threatening illnesses or injuries that do not require immediate care click here to find quick and connected care close to home.