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All emergency department and urgent care wait times are approximated and intended for informational use only. If you or someone else is experiencing a medical emergency, dial 911 immediately.

Emergency Room Wait Times

For life threatening injuries or illness

Not sure if the ER is right for you? Check out our Symptom Guide
What are average wait times? Expand What are average wait times box
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The wait time represents the time it takes from arrival until the patient is seen by a qualified health professional. The wait times on this page are refreshed throughout the day and might not represent the current activity in the waiting room.

Many circumstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.

These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "N/A" is displayed, the wait time for that facility is not currently available.

What are average visit lengths? Expand What are average visit lengths box
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The average visit length is the approximated time between a patient's arrival at the emergency room and either their departure or admittance to the hospital. The average visit length is refreshed throughout the day and might not represent the current activity in the facility.

These times are based on the average duration for patients admitted into our emergency departments and will not always reflect the experience of every patient. The length of a patient's visit is determined by many circumstances – including the condition, treatment or required testing.

These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "N/A" is displayed, the visit length for that facility is not currently available.

Indian Path Community Hospital exterior

Indian Path Community Hospital

2000 Brookside Dr.
Kingsport, TN 37660

Get Directions

(423) 857-7000
Open 24 hrs
9 Min
Average Wait Time
3 Hours
Average Visit Length
photo: aerial view of Johnson City Medical Center facility

Johnson City Medical Center

400 N. State of Franklin Rd.
Johnson City, TN 37604

Get Directions

(423) 431-6111
Open 24 hrs
22 Min
Average Wait Time
5 Hours
Average Visit Length
Johnston Memorial Hospital building entrance

Johnston Memorial Hospital

16000 Johnston Memorial Drive
Abingdon, VA 24211

Get Directions

(276) 258-1000
Open 24 hrs
8 Min
Average Wait Time
4 Hours
Average Visit Length
photo: Unicoi County Hospital exterior

Unicoi County Hospital

2030 Temple Hill Rd.
Erwin, TN 37650

Get Directions

(423) 735-4700
Open 24 hrs
0 Min
Average Wait Time
3 Hours
Average Visit Length
Norton Community Hospital exterior

Norton Community Hospital

100 15th St NW
Norton, VA 24273

Get Directions

(276) 439-1000
Open 24 hrs
22 Min
Average Wait Time
3 Hours
Average Visit Length
Russell County Hospital front entrance

Russell County Hospital

58 Carroll St.
Lebanon, VA 24266

Get Directions

(276) 883-8000
Open 24 hrs
2 Min
Average Wait Time
3 Hours
Average Visit Length
photo: Smyth County Community Hospital exterior at twilight

Smyth County Community Hospital

245 Medical Park Dr.
Marion, VA 24354

Get Directions

(276) 378-1000
Open 24 hrs
13 Min
Average Wait Time
3 Hours
Average Visit Length
Sycamore Shoals Hospital exterior

Sycamore Shoals Hospital

1501 W. Elk Ave.
Elizabethton, TN 37643

Get Directions

(423) 542-1300
Open 24 hrs
0 Min
Average Wait Time
3 Hours
Average Visit Length
Dickenson County Hospital exterior photo

Dickenson Community Hospital

312 Hospital Dr.
Clintwood, VA 24228

Get Directions

(276) 926-0300
Open 24 hrs
0 Min
Average Wait Time
2 Hours
Average Visit Length
photo: Johnson County Community Hospital facility exterior

Johnson County Community Hospital

1901 S. Shady St.
Mountain City, TN 37683

Get Directions

(423) 727-1100
Open 24 hrs
26 Min
Average Wait Time
2 Hours
Average Visit Length
Franklin Woods Community Hospital exterior

Franklin Woods Community Hospital

300 Med Tech Pkwy.
Johnson City, TN 37604

Get Directions

(423) 302-1000
Open 24 hrs
7 Min
Average Wait Time
3 Hours
Average Visit Length
Bristol Regional Medical Center exterior shot at twilight

Bristol Regional Medical Center

1 Medical Park Blvd
Bristol, TN 37620

Get Directions

(423) 844-1121
Open 24 hrs
19 Min
Average Wait Time
4 Hours
Average Visit Length
Hancock County Hospital exterior ground photo

Hancock County Hospital

1519 Main St.
Sneedville, TN 37869

Get Directions

(423) 733-5000
Open 24 hrs
0 Min
Average Wait Time
3 Hours
Average Visit Length
Hawkins County Memorial Hospital facility exterior photo

Hawkins County Memorial Hospital

851 Locust St.
Rogersville, TN 37857

Get Directions

(423) 921-7000
Open 24 hrs
2 Min
Average Wait Time
2 Hours
Average Visit Length
Holston Valley Medical Center exterior

Holston Valley Medical Center

130 W. Ravine Rd.
Kingsport, TN 37660

Get Directions

(423) 224-4000
Open 24 hrs
12 Min
Average Wait Time
4 Hours
Average Visit Length
Lonesome Pine Hospital facility photo - aerial view

Lonesome Pine Hospital

1990 Holton Ave.
Big Stone Gap, VA 24219

Get Directions

(276) 523-3111
Open 24 hrs
11 Min
Average Wait Time
3 Hours
Average Visit Length
Greeneville Community Hospital exterior aerial photo

Greeneville Community Hospital

1420 Tusculum Blvd.
Greeneville, TN 37745

Get Directions

(423) 787-5000
Open 24 hrs
22 Min
Average Wait Time
3 Hours
Average Visit Length
Lee County Community Hospital exterior

Lee County Community Hospital

127 Healthcare Drive
Pennington Gap, VA 24277

Get Directions

(276) 299-5000
Open 24 hrs
8 Min
Average Wait Time
3 Hours
Average Visit Length
See More Wait Times

Symptom Guide

Use our symptom guide to find the care that's right for you.

Should I go to an Emergency Room?

Ballad Health is ready to assist in a medical emergency.

When you have a life-threatening injury or serious illness, don’t wait to seek care. Call 911 or visit your nearest emergency department if you are experiencing conditions or symptoms such as:

Bleeding that won’t stop Breathing trouble Broken bones Burns (moderate to severe) Prolonged chest pain/pressure Choking
Confusion Coughing or vomiting blood Heat exhaustion Hypothermia Passing out Poisoning
Severe allergic reactions Strange behavior Sudden blurred vision Traumatic or major injuries Trouble speaking
Learn more about our Emergency Departments See ER Wait Times

Should I visit the Virtual Urgent Care

Our Virtual Urgent Care Clinic allows you to connect to a doctor using your desktop computer, laptop, tablet or smartphone.

The virtual urgent care is perfect when you want to skip the wait at the doctor's office or when testing isn't necessary to confirm your diagnosis. Our virtual clinic treats a variety of illnesses and injuries, including:

Cold and flu* Fever, sore throat and cough* Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Seasonal allergies Sinus infections*
Strep throat* Sprains and strains** Urinary tract infections
*Flu and strep throat consultations require a visit to a local urgent care clinic for rapid testing.
**Sprains and strains might require a visit to a local clinic for physical examination.
Learn more about our Virtual Urgent Care
Book an Appointment

Should I go to an Urgent Care?

Choose one of our urgent cares for quick, expert treatment of minor injuries or illnesses.

Our urgent care clinics do not require appointments and feature extended hours on weekdays and weekends when your primary provider isn’t available. Visit an urgent care when you need treatment for non-emergency conditions, such as:

Cold and flu Fever, sore throat and cough Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Sinus infections Strep throat
Sprains and strains Minor fractures Urinary tract infections
Learn more about our Urgent Care locations See Urgent Care Wait Times

Should I visit a Primary Care physician?

Turn to our primary care providers for patient-focused general and personal care.

Your primary care provider will develop a lasting relationship with you to help you make the best choices for your health. Our primary care locations offer a variety of services, including:

Family planning and birth control Health education and resources Help managing prescriptions Preventive care
Screenings and routine testing Specialist referrals Treating acute and chronic conditions
Learn more about our Primary Care services
Book a Primary Care Visit

The emergency room wait time represents the time it takes from arrival until the patient is seen by a qualified medical professional. The wait times on this page are refreshed every five minutes and do not represent the current activity in the waiting room.

Many circumstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.

These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "wait time not available" is displayed, the current wait time for that emergency department is currently not available.

For non-life-threatening illnesses or injuries that do not require immediate care click here to find quick and connected care close to home.

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