Norton Community Hospital

• Accredited by The Joint Commission
• Norton Community Hospital Inpatient Rehabilitation Department is accredited by Commission on Accreditation of Rehabilitation Facilities (CARF).
• Norton Community Hospital was recently ranked as the one of the top hospitals in Virginia for low pneumonia mortality: 8.6% Heart failure mortality: 9.0% by the Virginia Hospital & Healthcare Association.
• Norton Community Hospital’s Laboratory is accredited by the College of American Pathologists (CAP). This national recognition is for excellence of the services being provided, making Norton Community Hospital’s Main Laboratory one of only 7,000 CAP-accredited laboratories worldwide.
• Norton Community Hospital’s Diagnostic Imaging Department is accredited by the American College of Radiology (ARC) in mammography, nuclear medicine and MRI.
• Norton Community Hospital’s inpatient rehab facility has been recognized as one of the top 10% in the nation for outcomes by UDSMR, for 13 years running. 

• Shannon Showalter – Vice President, Chief Executive Officer for Lee, Wise and Dickenson counties
• Dr. Herb Ladley – Chief Medical Officer
• Jeremy Carlson – Chief Nursing Officer
• Valeri Colyer – Director, Human Resources

Wise/Dickenson County Advisory Board

• Mike Allen, Vice Chair
• Dr. Ashley Bevins
• Karen Hall, Secretary
• Mike Hatfield
• Danny Lambert
• John Morrisey
• Steve Lawson
• Valerie Lawson
• Abe Quesenberry
• Dr. Bernie Sergent
• Mitzi Sykes
• Roger Viers
• Ernie Ward
• Jibber Ward, Chair

In 1949, a trio of Norton physicians, Ernest J. Benko, George W. Botts and D. Cury, Jr., realized their community needed a comprehensive health care facility. They created the Miner’s Hospital, which served Wise County’s mining community until 1951, when Norton General bought the facility.

In October 1973, Qualicare, Inc., of New Orleans, La., assumed management of the hospital (1973-1983) and immediately began plans for construction of a new facility set to be completed in 1977 and replace the old 75-bed facility which was originally the home of a coal baron.

in May 1976, $6.5 million in bonds were sold to finance the construction of the new Norton Community Hospital facility, with the groundbreaking held on July 13, 1976. This significant step in the evolution of Norton Community Hospital was completed on Sept. 7, 1977, with the opening of the present facility. Seventy-five acute beds and 75 long-term care, or nursing home, beds were opened in the new structure.

Progress continued as both the quality and quantity of health care provided by Norton Community Hospital grew. A banner year in the continued growth of the old Miners Hospital occurred in 1983. Facing a difficult decision concerning the long-term care facility, the board of directors and administration officials elected to close long-term care beds and expand acute care services. This action was completed in December 1983. This decision to close long-term care beds was more acceptable with the acquisition of the former Park Avenue Hospital. The 54 acute-care beds were added to Norton Community Hospital's 75, bringing the total bed count to the current 129 acute-care beds.

In the spring of 2002, Norton Community Hospital embarked on a $16.5-million renovation project that included:

• Expanding our emergency room and cardio-pulmonary services area
• Purchasing new equipment in radiology and other areas to offer the very latest in diagnostic technology
• Developing a new hospital main entrance and emergency entrance
• Creating a relaxing atmosphere in our lobby with lighting, greenery and a water fountain
• Creating private registration areas
• Relocating the Helping Hands Gift Shop
• Redesigning our patient rooms and hallways with new signage and lighting to enhance our patient experience
• Creating a child-friendly, dedicated pediatric unit, including an "Under the Sea" pediatric playroom

In 2007, Norton Community Hospital partnered with Mountain States Health. In the years since the partnership, Norton Community Hospital has completed major renovations throughout the facility including the Family Birth Center, intensive care unit, inpatient rehab department, medical surgery rooms, laboratory, pharmacy and surgical suite.

Norton Community Hospital is recognized as a leader in the provision of quality primary care and specialty services, delivered through highly trained support and diverse medical staff. Our patients, physicians, and team members are able to enjoy the benefits of rural living and the opportunity of practicing in a safe, modern and progressive healthcare facility.

Food

15th Street Café

The 15th Street Café is a full-service cafeteria available seven days per week.

The Café is located in the center of Norton Community Hospital and convenient to all areas throughout the hospital.

The 15th Street Café weekday hours are:

• Breakfast: 8 am – 10 am
• Lunch: 11 am – 2 pm
• Weekend/Holidays: 11 am – 1 pm

Call (276) 439‑1090 for the daily menu.

Norton Community Hospital offers a convenient patient drop-off lane at the main front entrance of the hospital. Patient and visitor parking is located directly in front of the main hospital entrance. Handicapped parking spaces are available in the first row of parking closest to the main hospital entrance.

The Surgical Suite, located directly behind the hospital, has a separate patient drop-off and pick up-lane, as well as a parking area for all surgical patients and visitors. Handicapped parking spaces are provided in the first row of parking closest to the Surgical Suite entrance.