photo: aerial view of Johnson City Medical Center facility

Johnson City Medical Center is a 445-bed regional tertiary referral center for the entire service area and one of five Level 1 Trauma Centers in the state of Tennessee. Since 1911, Johnson City Medical Center has been dedicated to helping the people of our region attain their highest possible level of health.

The second hospital built in Tennessee, Johnson City Medical Center is a comprehensive, acute-care teaching hospital affiliated with East Tennessee State University. JCMC is a major medical referral center and home to Highlands Emergency Air Rescue and Transport (HEART), the region’s largest fleet of dedicated emergency medical air ambulances with bases in Tennessee, Virginia and Kentucky.

We offer advanced surgical services, including orthopedics, vascular, cardiovascular thoracic and neurosurgery and general surgery, including minimally invasive options. To support these services, we have a 43-bed intensive care unit with specialized care for our cardiac, neurological, medical/surgical and trauma patients. Johnson City Medical Center also offers a leading cancer center, a specialized heart center, and advanced diagnostic imaging services.

A full range of specialty and subspecialty care services and some of the most advanced diagnostic and surgical techniques are available here. We provide private patient rooms and have separate specialized units for newborn, pediatric, medical and surgical intensive care.

Johnson City Medical Center is accredited by The Joint Commission and the American College of Surgeons American Society for Metabolic and Bariatric Surgery.

Services we offer

A full range of specialty and subspecialty care services and some of the most advanced diagnostic and surgical techniques are available here.

Birthing center

Cancer care

Critical care services

Heart care services

Orthopedic services

Outpatient imaging center

Stroke care

Surgical services

Level 1 Trauma Center

Vascular care

Women’s Health and Imaging Center

Robotic-assisted surgery

Johnson City Medical Center offers robotic-assisted surgery with the Mako SmartRobotics™ and Mazor X Stealth™ robotic systems. These less invasive surgical systems significantly reduce the recovery time and pain for patients.

Learn more about robotic-assisted surgery.

High-quality, nationally recognized care

Johnson City Medical Center continues to be recognized as one of the best hospitals in Tennessee and nationwide. Our most recent awards highlight our overall patient safety, as well as our trauma center and heart attack treatment:

Awards badge for #1 Hospital in Tennessee for Patient Safety in Trauma Care – 2024 CareChex by Quantros
#1 Hospital in Tennessee
 

Awards badge for Top 10% Hospital in the Nation for Patient Safety in Heart Attack Treatment – 2024 CareChex by Quantros
Top 10% in Nation
 

Learn more about other Johnson City Medical Center and Ballad Health's awards and recognitions.

Safe Sleep Certification

Award logo for being safe sleep certified hospital

Cribs for Kids has awarded Ballad Health’s Birthing Center at the Johnson City Medical Center their Gold Tier Safe Sleep Hospital Certification. This means that we’ve shown outstanding commitment in reducing the risk of: 

  • Sudden Unexpected Infant Death (SUID)
  • Accidental Suffocation and Strangulation in Bed (ASSB)
  • Sudden Infant Death Syndrome (SIDS)
  • Unsafe sleep injuries 

Our Birthing Centers provide safe sleep education to our staff caring for infants, their family and caregivers. In addition to this, we identify at-risk family/caregivers in need of safe sleep spaces and ensure they have what they need before they’re discharged.

Learn more about Cribs for Kids and their Safe Sleep Hospital Certification.


Medical care and community impact reports

Community Health Needs Assessment (CHNA)

For Ballad Health to best serve the people of the Appalachian Highlands, we survey and conduct focus groups to get a read on overall health in the region. To read about the Johnson City Medical Center’s Community Health Needs Assessment (CHNA), visit our CHNA page.

CMS price transparency

Please visit our Price Transparency page for a full listing of standard charges by facility.

You can learn more about pre-visit coordination and registration here and about payment options here.

Metrics by MS-DRG*

Johnson City Medical Center MS-DRG metrics [PDF, 394KB], fiscal year 2023

View more Ballad Health MS-DRG metrics here.

*MS-DRGs are Medicare Severity Diagnosis Related Groups.

Cancer care quality

Ballad Health Cancer Care 2018 Annual Report [PDF]


Learn more

Expand a section below to learn more about Johnson City Medical Center and our community.

Leadership

Leadership    

Lisa Carter – President, Southern Region    
Kenny Shafer – Chief Executive Officer , Johnson City Medical Center    
David Wild, MD – Chief Medical Officer, Southern Region    
Frank Canova – Chief Financial Officer, Southern Region    
Alison Johnson, MSN – VP/Chief Nursing Officer, Johnson City Medical Center    
Rhonda Reeves – Senior Director, Human Resources, Southern Region    
Emily Murr – Market Director, Marketing and Communications, Southern Region

Our Community

Johnson City

Bustling with a population of more than 60,000, Johnson City lies just west of the Blue Ridge Mountains in Northeast Tennessee. The rugged beauty of the Appalachians surrounds the thriving city that encompasses all of Washington County and parts of Carter and Sullivan counties.

It is known for its rich history (Daniel Boone, Al Capone and railroads), cultural heritage (bluegrass music, quilts and storytelling), outdoor adventure area (hiking, whitewater rafting, rock climbing) and beautiful lakes and mountain vistas. Yet, the eighth largest city in Tennessee also boasts diverse economic and educational opportunities and has become a regional hub for health care, including medical and pharmacy schools associated with East Tennessee State University. The city is also home to a beautiful and historic Veterans Administration campus and hospital.

Food, crafts, music and other entertainment abound at the area’s many annual events such as the Blue Plum Festival (June), Pepsi Independence Day Celebration (July 4), Umoja Festival (August), the Taste of Johnson City (September), the Storytelling Festival (October). Local bands bring the nights alive at popular downtown locations. Exciting day trips to Asheville, Knoxville, Gatlinburg and the ski areas of North Carolina are about an hour away.

All this, an excellent economy and one of the lowest costs of living in the U.S. led Forbes magazine to list Johnson City as one of the “Best Small Cities for Business and Careers.” Kiplinger’s named it one of the “10 Least Expensive Cities for Living in the U.S.A.” Residents and visitors alike are drawn to the big city opportunities and small-town atmosphere of Johnson City, a one-of-a-kind town. For more information about the area go to visitjohnsoncitytn.com.

 

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